Refund / Cancellation Policy

1. Order Cancellations

You may request cancellation before the order is dispatched. Once dispatched, cancellation may not be possible. To request cancellation, contact us immediately with your order ID.

2. Returns & Refund Eligibility

Refunds or returns are accepted only in case of damaged, defective, or incorrect products delivered. You must contact us within 48 hours of delivery and provide photos or videos of the issue where applicable.

3. Refund Timeline

Once approved, refunds are processed to the original payment method within 5–10 business days, depending on your bank or payment provider.

4. How to Request a Refund

Please email us at support@iotrealm.in with the following details:

• Order ID
• Registered email or phone number
• Reason for return or refund
• Photos or videos (for damage or defect)

5. Contact

For refund-related support, contact us at support@iotrealm.in.